Produced On-Demand Team Store FAQ
GameBreaker Homefield Advantage makes it easy for teams, leagues, clubs, and organizations to offer custom fan gear and apparel without the hassle of managing inventory, collecting orders, or handling customer service.
Our Produced On-Demand team stores allow customers to purchase custom team apparel and fan gear during a defined ordering window. Once the store closes, GameBreaker produces the products specifically for the orders received, fulfills them, and ships them directly to customers.
Getting Started
A Produced On-Demand team store allows your organization to offer custom apparel and fan gear without purchasing or managing inventory upfront.
Customers shop during a defined store window. Once the store closes, GameBreaker consolidates the orders, produces the products specifically for those orders, decorates them with your approved designs, and fulfills the orders.
This model allows your organization to offer a broader assortment of custom products without having to purchase or manage inventory.
The first step is to complete the GameBreaker Team Store Request Form.
The form provides the information needed to review your request, build your store, and establish your product assortment and revenue share structure.
Please complete the Team Store Request Form and provide the requested information and files. You will be asked to provide:
Please attach all applicable organization and team logos. High-resolution logos are preferred.
Once submitted, the GameBreaker team will review your request. If approved, a GameBreaker team member will contact you to collect payment information and move forward with team store setup.
No.
The request form asks whether you are already working with a GameBreaker sales representative. If you are not, your request can still be submitted for review.
Store Cost & Fees
Our goal is for every team store to be successful and generate at least $1,000 in sales.
If your store reaches $1,000 in sales, the standard $250 store setup fee is waived. If your store does not reach $1,000 in sales, the $250 store setup fee will apply.
Before the fee is processed, your GameBreaker sales representative will review the store's performance with you and determine the best path forward.
There is no minimum number of orders required to open a team store.
However, our goal is for every store to generate at least $1,000 in sales. If the store does not reach $1,000 in sales, the $250 store setup fee will apply. The store's performance will be reviewed before the fee is processed.
A credit card is required to securely establish your team store and cover any applicable setup fees.
At the time of store setup, a $1 non-refundable card verification charge is processed to securely verify your payment method and help prevent fraudulent signups.
The $1 verification charge is separate from the $250 store setup fee and is not credited toward the setup fee.
No.
The $1 charge is a permanent, non-refundable card verification charge that covers the processing and security costs associated with securely verifying the payment method.
Revenue Share
Your organization determines the revenue share amount you would like to receive from team store sales. Revenue share can be structured as either:
A common structure is 15% of sales or $5 per item, but the program can be customized based on your organization's goals.
No.
Revenue share is configured as one blanket amount across all products in the team store. You can select either a fixed dollar amount per item or a flat percentage applied to each item.
Individual revenue share amounts or product-specific pricing adjustments are not supported.
GameBreaker will issue your revenue share payment approximately 30 days after the orders are processed.
The exact payment amount will be based on the revenue share structure established for your team store.
Products & Customization
GameBreaker offers a curated assortment of apparel and fan gear designed for team stores.
Available products may include apparel, fanwear, accessories, and other team-branded products across all available genders.
Your team store's available assortment will be established during the store setup process.
Yes.
We offer a curated assortment of proven, best-selling products and styles. If you need a specific product, style, or color that is not currently available, the request can be reviewed for potential inclusion.
Yes.
GameBreaker offers custom decoration using your team's logos, colors, and approved designs.
Yes.
Your primary team or organization logo per location type is included as part of the standard team store setup.
Yes.
We offer additional Team Pride logo options designed specifically for fanwear and spirit gear. An additional $50 decoration fee applies for each additional logo used in your team store.
Yes, subject to artwork review and approval.
GameBreaker will ensure submitted artwork meets production requirements before it is added to the team store.
No.
If you would like to redesign and refresh your store, please complete the GameBreaker Team Store Request Form.
No. Individual personalization is not available on Produced On-Demand team stores.
This includes individual player names, numbers, or other customer-specific personalization. Products are decorated using the approved team or organization artwork established during team store setup.
How Produced On-Demand Works
Produced On-Demand means products are produced specifically for the orders received through your team store.
GameBreaker does not require your organization to purchase and hold inventory upfront. Customers place their orders during the team store's ordering window, and production begins after the store closes.
GameBreaker uses items with very strong inventory levels.
Products are produced based on customer orders rather than requiring your organization to purchase and hold inventory in advance.
The close date allows GameBreaker to finalize all orders and begin production.
Once the team store closes, orders are consolidated, products are produced and decorated, and the completed orders are prepared for shipment.
Production begins after the team store closes and the orders have been finalized.
Because these products are Produced On-Demand.
Unlike an in-stock product that can ship immediately, team store orders are collected throughout the ordering window and then produced specifically for the customers who ordered.
Once the team store closes:
Store Timing & Ordering Windows
You choose the team store's open window.
Most stores are open for approximately two weeks, although the timing can be customized based on your program's needs and desired delivery date.
Yes.
Your team store's ordering window can be scheduled around your program, season, events, and desired delivery date.
Plan your team store window around when customers need their products.
Because orders are produced after the store closes, sufficient time should be allowed for production, decoration, fulfillment, and shipping.
For the best customer experience, we generally recommend using defined store windows to help drive demand.
For programs that want ongoing access to fan gear, team stores can be reopened periodically.
Yes.
Team stores can be reopened for additional ordering windows throughout the season or year.
Yes.
Your team store can be reopened for future ordering windows, allowing you to continue using the same storefront.
No.
Orders cannot be placed while the team store is closed. The team store must be reopened for a new ordering window before additional orders can be placed.
Shipping & Fulfillment
Orders typically arrive 2-3 weeks after the team store closes.
This timeline includes order processing, production, decoration, fulfillment, and shipping.
Customers should plan for delivery approximately 2-3 weeks after the team store closes.
If products are needed for a specific event or date, customers should plan their purchase around the team store's closing date.
Yes.
The standard Produced On-Demand team store model provides ship-to-home fulfillment, with orders delivered directly to the address entered during checkout.
Yes.
Depending on the team store and program structure, alternative fulfillment options may be available. Messaging and disclaimers can be communicated through the store with the pick up times and protocols.
No.
Orders will arrive 2-3 weeks from the store close date.
Expedited production or delivery is not guaranteed.
Customers should plan around the standard 2-3 week delivery timeline following the team store close.
Customer Service & Order Issues
GameBreaker manages customer service for the team store, including order, production, fulfillment, shipping, and eligible product issues.
The applicable order policies should be reviewed before submitting a support request.
Incorrectly fulfilled products may qualify for a replacement or other resolution.
The original product and packaging should be retained until the issue has been resolved.
Damaged or defective products may qualify for a replacement or other resolution.
Issues should be reported within five business days of delivery and include the order information and clear photos showing the issue.
Custom apparel cannot be returned or exchanged due to incorrect sizing.
Customers are responsible for reviewing the applicable sizing information before submitting their order.
No, due to the nature of the customization we cannot accept any returns or exchanges.
Custom apparel is not eligible for return or exchange due to incorrect sizing. Eligible issues may include damaged, defective, or incorrectly fulfilled products.
No. Orders cannot be changed or canceled once they have been submitted.
Because products are produced on demand, each order is produced specifically based on the selections made at checkout.
Please carefully review your products, sizes, colors, quantities, shipping information, and other order details before submitting your order.
Store Management & Promotion
GameBreaker manages:
Your organization primarily helps by promoting the team store and driving customers to it.
GameBreaker can provide your team store link and available promotional assets. Recommended promotional channels include:
Yes.
Your team store link can be shared through your organization's registration and communication channels.
Yes.
Multiple team stores can be created for different teams, seasons, programs, locations, or purposes.
Yes.
We will provide you with access to a live dashboard that shows store performance and sales information.
Customer / Parent FAQ
Welcome to your team's GameBreaker Homefield Advantage Produced On-Demand Team Store.
Your products are produced specifically for orders placed through this team store. Please review the information below before placing your order.
Ordering
Your team store features a curated selection of team apparel and fan gear selected specifically for your organization.
Available products, colors, sizes, and decoration options are displayed in the team store.
Review the sizing information provided for each product before placing your order.
Your order will be produced in the size selected during checkout.
Custom apparel cannot be returned or exchanged due to incorrect sizing.
Yes.
You can add multiple products and select different sizes within the same order.
Yes.
You can purchase multiple products and sizes for members of your family within the same order.
No. Individual personalization is not available through Produced On-Demand team stores.
This includes player names, numbers, or other customer-specific personalization.
Team Store Timing
Your team's store will have a specific opening and closing date.
Most stores are open for approximately two weeks, but the exact ordering window is determined by the organization.
This is a Produced On-Demand team store.
Once the team store closes, GameBreaker finalizes the orders and begins producing the products specifically for the customers who ordered.
Orders cannot be placed while the team store is closed.
The team store must be reopened for a new ordering window before another order can be placed.
No, not unless the team store is reopened.
Additional orders can only be placed during an active ordering window.
Checkout & Payment
Available payment methods will be displayed during checkout.
Applicable sales tax is calculated during checkout based on your order and shipping destination.
Shipping costs are calculated during checkout based on your order and shipping destination.
No. Orders cannot be changed or canceled once they have been submitted.
Because products are Produced On-Demand, each order is produced specifically based on the selections made at checkout.
Please carefully review your products, sizes, colors, quantities, shipping information, and other order details before submitting your order.
Production & Shipping
Your order will be produced after the team store closes.
GameBreaker consolidates the orders, produces the products, applies the approved team decoration, and prepares the orders for shipment.
Orders typically arrive 2-3 weeks after the team store closes.
Please plan accordingly when placing your order.
Your product is being produced specifically for your order.
The Produced On-Demand process includes order consolidation, production, decoration, fulfillment, and shipping after the team store closes.
Yes.
Once your order has been processed and shipped by GameBreaker, tracking information will be provided.
If you do not see the tracking email, check your spam or junk folder.
Orders are typically shipped directly to the address entered during checkout.
Returns & Issues
Custom apparel cannot be returned or exchanged due to incorrect sizing.
Please carefully review the sizing information before submitting your order.
Incorrectly fulfilled products may qualify for a replacement or other resolution.
Retain the product and packaging and provide the order information and a clear description of the issue when submitting a support request.
Damaged or defective products may qualify for a replacement or other resolution. Issues must be reported within five business days of delivery and include:
Custom apparel cannot be returned or exchanged due to incorrect sizing.
Returns or exchanges may be considered for eligible issues such as damaged, defective, or incorrectly fulfilled products.
Important Things to Know Before Ordering
Products Are Produced On-Demand: Your product is produced specifically for your order after the team store closes.
Orders Cannot Be Changed or Canceled: Review your order carefully before submitting it.
Custom Apparel Is Not Returnable Due to Sizing: Please review the sizing information carefully before ordering.
Plan Around the Team Store Closing Date: Your order will not begin production until the team store closes.
Standard Delivery Is 2-3 Weeks After Team Store Close: Plan your order around when you need your products in hand.
Individual Personalization Is Not Available: Names, numbers, and other customer-specific personalization are not offered through these team stores.
Need Help?
Before submitting a support request, please review the applicable FAQ and ordering policies above.
For eligible issues involving a damaged, defective, or incorrectly fulfilled product, provide your order information, a description of the issue, and photos when applicable so the issue can be reviewed efficiently.
