DOMESTIC SHIPPING:
We offer three shipping options:
Standard – Typically 3–7 business days
Expedited – Typically 3–4 business days
Express Delivery – 1 business day
We compare rates between UPS and FedEx to provide the lowest available shipping cost on each order.
For the latest information on potential delays, please check the carrier’s website (UPS or FedEx) using the tracking number provided in your shipping confirmation email.
INTERNATIONAL SHIPPING:
We compare rates across FedEx, DHL, and UPS to provide the best available shipping cost on each order.
International delivery typically takes up to 7 business days or longer, depending on the destination and customs processing.
Please note that any local customs duties, taxes, or fees are the responsibility of the customer and are not covered by Gamebreaker Inc.
FOR ALL ORDERS:
Once your order has been shipped from our Distribution Center, you will receive a Shipping Acknowledgement that contains the tracking information. Further updates with your order can be viewed using this tracking information.
FREE STANDARD SHIPPING
Orders of $80 or more qualify for free standard shipping.
Eligibility:
- Valid for shipping addresses in the contiguous United States
(Alaska and Hawaii are not included)
- Applies to standard in-stock GameBreaker products only
- Does not apply to pre-customized items, team orders, or
team store purchases
Orders that include a mix of eligible and excluded items will be charged shipping based on the excluded item(s). Orders shipping to Alaska, Hawaii, or outside the US will be charged standard shipping rates at checkout.
DAMAGED GOODS
Upon receiving your order, please examine the product(s) promptly to confirm they match your purchase. If any item is defective, damaged, or incorrect, notify Gamebreaker within 5 business days of delivery by emailing returns@gamebreaker.com with a detailed description and image of the issue (size, defect, logo, etc.).
RETURNS/EXCHANGES
Gamebreaker is committed to 100% customer satisfaction. If you are unsatisfied with your purchase and the product is eligible for a Return/Exchange, you may return/exchange your item(s) within 30 days of the ship date.
RETURN/EXCHANGE CONDITIONS
● Returns/Exchanges are only eligible for BLANK headgear, if your headgear has any logos or customizations, then it is ineligible for a Return/Exchanges
● All items must be unused and all tags need to be intact
● All items must be packaged in their original packaging
● Failure to meet these Return/Exchange Conditions may result in your request
being denied
RETURN PROCEDURE
● Visit our Gamebreaker Return Portal by clicking HERE
● Fill out the Return/Exchange Form to request a shipping label
● Print out your shipping label(s) and affix it to the package(s)
● Ship only the item(s) that is eligible for return/exchange
● Drop your package off at your nearest UPS Store
● Once we receive your returned package at our warehouse we will then issue a refund
● INBOUND AND OUTBOUND FREIGHT COSTS WILL NOT BE REFUNDED
● Your refund will be issued to the original payment method that was used to make the purchase. Once we receive the headgear please allow 3-4 days for processing.
EXCHANGE PROCEDURE
● Visit our Gamebreaker Return Portal by clicking HERE
● Fill out the Return/Exchange form to request a shipping label
● Print out your shipping label(s) and affix it to the package(s)
● Ship only the item(s) that is eligible for return/exchange
● Drop your package off at your nearest UPS Store
● Once we receive your returned package another order will be sent out within 2-3 business days
